Roberta Bastow

"Roz Harris is one of the most professional administrators I've ever worked with.  She listens well and hears what is needed.  Roz is so good at what she does that she rarely requires direction.  

Her dedication, focus, and creativity have led to her success as a virtual assistant.  As a bonus to her business skills, Roz is thoughtful and trustworthy with the relationships she builds and respects.

I would highly recommend Roz and the services she provides to any business owner who wants to grow their business, but doesn't have the time or staff."

Roberta Bastow, Vice President & Relationship Manager - First Niagara Bank
Pam Howard

"Rosalind Harris is one of the most professional and detail-oriented people I have ever met.  She has done work for my company, "At Your Service", as well as taken on referral clients that did not fit into my business plan.

Roz completes assisgnments in a very timely manner and with the utmost efficiency.  As my business grows, I will continue to use Roz for projects as well as refer her services to others. 

Roz is the only virtual assistant I feel comfortable recommending to my peers."

Pamela Howard, President - Alt Your Service, Premier Concierge Service of the Capital Region
Marta Hildebrand

"As a busy Pet Sitting Business Owner, I was very pleased to have one of my very good clients refer Roz Harris to help me with my office tasks.  I had become extremely overwhelmed and needed help immediately.  Roz has excellent customer skills, calls me back immediately, or returns my emails within one hour if I need anything. 

She has completed tasks professionally, promptly, and accurately. I love being able to email her another task as it comes up and know that it will be done meticuously and in a timely manner.  

One Sunday I emailed Roz a task and told her how overwhelmed I was. In ten minutes, she called me and asked if there was anything else she could do to alleviate the stress I was feeling. I gave her several other tasks during our call and I was at ease.

In this day and age, it is hard to find business owners that deliver that kind of customer service. I have already recommended Roz to other professionals in my business, and plan on referring her to anyone who will listen."

Marta Hildebrand, Owner - Auntie Marta's Pet Sitting Services, LLC
Pilar Arthur Snead

"Roz has an amazing attention to detail. As her tag line states, she handles the details so that you don't have to!  Roz is professional and thorough.

What I like best about Roz is that she takes the time to get to know you, and what's important to you, thereby delivering what you need.

I believe that Roz delivers superior results.  

Pilar Arthur Snead, Agent - Massachusetts Mutual Financial Services
Mark Woroby

"Before utilizing the services of Instant Assistant, our organization’s  leadership was consumed by the need to perform routine day-to-day functions. As a result, our ability to implement strategic improvements was very limited.

Since our organization began working with Roz Harris, the difference she has made has been immediately noticeable! It's been truly amazing to see how efficiently Roz handles daily activities that are critical to the on-going success of our organization. Thanks to Roz’s help, our board is now able to focus on strategic issues. As the saying goes, success breeds success.

Given the very positive experience our organization has already had by utilizing the services of Instant Assistant, it is clear to me that Virtual Assistant lives up to its tag line, "We manage the details so that you can manage the business". I would highly recommend Roz Harris and Instant Assistant and am confident that Roz is able to deliver the level and quality of service that you are seeking".

Mark Woroby - President - Gift Planning Group of Northeastern New York
Rachel Baum

"Roz has been an incredible resource and valued business partner.  I can always count on her to get the job done quickly and accurately, plus she thinks one step ahead to the next project or idea.

Roz knows everyone and has been so helpful by putting me in touch with the right people. I can't recommend her highly enough!"

Rachel Baum, Owner - BarkBusters of Upstate New York

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